Douse Pros Privacy Policy / Terms and Conditions

Privacy Policy

Effective Date: 1-1-25

At DousePros Mobile Detailing ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

Personal Information: Name, phone number, email address, address, and vehicle details when booking services.

Payment Information: We may collect billing information for processing payments (processed securely via a third-party provider).

Usage Data: We may collect anonymized data on how our website is used (e.g., IP address, browser type, time on site) via analytics tools.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Your Information

  • To confirm and schedule appointments
  • To communicate regarding your booking
  • To send service updates, promotions (opt-in only), or support requests
  • To improve our website and customer experience

Sharing Your Information

We do not sell your information. We only share it with:

  • Payment processors
  • Service providers needed to complete your request
  • Authorities if required by law

Your Choices

You can opt out of promotional emails at any time. You may also contact us to review or delete your information.

Security

We implement security measures to protect your data, but no method is 100% secure.

Changes to This Policy

We may update this Privacy Policy. Revisions will be posted with the new effective date.

Contact Us

For any privacy-related questions, Click Here.


Terms and Conditions

Effective Date: 1-1-25

Welcome to DousePros Mobile Detailing. By using our website or booking our services, you agree to the following Terms and Conditions.

1. Services

We provide mobile vehicle detailing services at your preferred location. Services include but are not limited to washing, waxing, interior cleaning, and paint protection.

2. Appointments

Bookings can be made online or by phone. Appointments are subject to availability. Cancellations or reschedules must be made at least 24 hours in advance.

3. Payment

Payment is due upon completion of services unless otherwise agreed. We accept credit/debit cards and other payment methods listed on our website.

4. Customer Responsibilities

Customers must ensure their vehicle is accessible and that there is a safe working environment (e.g., legal parking area, access to water/electricity if required). We are not liable for delays caused by inaccessibility.

5. Liability

We take every precaution to care for your vehicle. However, we are not responsible for pre-existing damage, loose items left in the car, or issues unrelated to the detailing service.

6. Satisfaction Guarantee

If you are not satisfied with our service, please contact us within 24 hours so we can address your concern.

7. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our site and services implies acceptance of the updated terms.

8. Contact

For any questions or concerns about these terms, Click Here.

Why Choose Us?

Here's why our service beats all other competitors in the market.

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Trusted Services

Leave your car with us and we'll have your vehicle looking like it came from the showroom.

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Organic Products

We use non-hazardous products to clean your vehicle professionally and friendly to the environment.

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Professional and Punctual

We show up on time, produce amazing results, and leave you with a smile, every time.

Request a Call back for Your Next Carwash Service

We look forward to serving you! Send us a message, or call us at 951-570-1580 between 08:00am and 6:00pm Monday to Saturday.

Call: 1-951-570-1580